How does this company stay in business? Oh, wait… they’ve got a contract with DELL. Too bad there are more complaints registered about this software on DELL’s site (and related help forums) than ANY OTHER SINGLE COMPLAINT.
When I was running XP 64-bit, my fingerprint reader worked about 80% of the time. I upgraded to Vista and it didn’t work at all. Months later, I upgraded to Windows 7, and it still didn’t work AT ALL. I finally had a little spare time and decided to see if I could get my fingerprint reader to work.
I updated my drivers and updated the firmware via Dell’s Support site.
I rebooted and then opened the Wave Embassy Security Suite. After trying to enroll my fingerprint, the software told me it would be a good idea to enable the TPM in order to enroll fingerprints. I did so, it told me it would need to adjust the BIOS on reboot and that I should go ahead and approve the change when asked to do so.
Instead, my computer reboots into a pre-boot authentication screen asking me for a password (that I obviously never registered) so I am COMPLETELY LOCKED OUT OF MY F*CKING COMPUTER.
ARE YOU F*CKING KIDDING ME?!?!?
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