O.k. So this is pretty annoying. Evidently Verizon added a prompt to my voicemail message that says “press 4 to send a fax.” I never signed up for this. They never told me they implemented it. And to be honest, it’s pretty F*CKING ANNOYING (especially since people have been “sending” me faxes).
My insurance agent has been faxing me things for weeks --obviously assuming that I was receiving them.
You don’t actually receive anything someone faxes to your Verizon number. You have to set up a fax service WITH A DIFFERENT COMPANY (you’re on your own here), and Verizon simply forwards the call to that service. I had never set up a “fax destination number” because I didn’t even know this option was being offered to the people who were calling me! Why the hell would I want this?! It’s not like Verizon is giving me fax service. To reiterate, you have to find another fax service (who will assign you a fax number), and then Verizon simply forwards anyone pressing “4” to that ACTUAL service. If I wanted someone to send me a fax, I WOULD GIVE THEM THE FAX NUMBER I SIGNED UP FOR WITH THE COMPANY THAT ACTUALLY OFFERS THIS SERVICE. Stupid.
MASSIVE FAIL, VERIZON. What the hell?!
You can turn the service off by dialing *86 to access your Voice Mail options. Then listen to all your damn saved messages (evidently, there is no way to skip this). Finally you are able to…
Personal options: press 4
Administrative options: press 2
Fax options: press 3