I was having a HECK of a time pairing my device to my computer (Windows 7). Always there was a "bang" and when I would have Windows 7 troubleshoot the device, it couldn't come up with an answer.
I finally found the solution in a post by Rajiv Singh Suwal (Computer Engineer / Senior Software Architect). Thank you, Mr. Suwal.
- Make sure Windows Mobile Device Center is installed on your computer. If it's not, you can download it from here.
- Right click on "computer" in your start menu to access the Device Manager.
- There will be an "Unknown Device" named "Bluetooth Peripheral Device" with a "bang" on it (exclamation point).
- Right-Click "Bluetooth Peripheral Device" and click on "Update Driver Software."
- Click "Browse My Computer for Driver Software" button.
- Click "Let Me Pick from a List of Device Drivers on my computer".
- Select "Bluetooth Radio" from the list. In the Company List choose "Microsoft Corporation" (not just Microsoft).
- From the drivers list there may be one or more drivers with the name "Windows Mobile-Based Device Support" with different driver versions. Select the most recent.
- Ignore the warnings about the driver not being trusted (hilarious, or perhaps telling, that Windows 7 doesn't trust drivers from MICROSOFT) and jump through the hoops.
- Now "Device Manager'" should display "Windows Mobile-based device support"when you click on "Bluetooth Radios."
- You may need to remove the device in your Bluetooth panel and then reinstall it. You may also need to restart your computer.
Worked like a charm for me! This should work for iPhones, WinMo devices and Android phones, 'cause it's all about the Bluetooth.